Black screen issue in CarPlay Smart Box system

Black screen issue in CarPlay Smart Box system

July 11, 2020

If you encounter this kind of problem, don't worry.

There are 3 main causes for this problem; follow the steps below to resolve it:

1. Problems with the dip switch setting: Check the instruction diagram and make sure the setting is correct;

2. The LVDS-IN and LVDS-OUT cables are connected incorrectly: swap the connection of these two cables;

3. System glitch:

  • Restart your system, connect CarPlay to your phone, and enter the CarPlay system directly. >> Go to Settings (Setup).

1. Restart the system, connect CarPlay to your phone, and enter the CarPlay system directly. >> Go to Settings.

  • Open Settings >> TV >> OFF

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

  • Open Settings >> DVR >> OFF

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

  • Open Settings >> DVD >> OFF

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

How to fix the black screen issue when switching from the original car system to CarPlay after installing the Smart Box?

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