Satisfaction Guarantee and Warranty

Satisfaction Guarantee and Warranty

 

60 Day Trial

Satisfaction guaranteed or your money back. You have 60 days to fall in love with your Aoocci.

24 Month Warranty

Comprehensive coverage for defects of conformity according to the Consumer Code.

Dedicated Support

Our team is ready to help you with any configuration.

Satisfaction Guarantee (60 Days)

We want you to be thrilled with your purchase. If for any reason you're not, you have 60 calendar days from the delivery date to request a return and get a refund.

  • The item must be returned in its original condition.
  • To initiate a return, please visit our Returns & Refunds page.
  • Valid only for purchases made on aoocci.it .

Limited Warranty (24 Months)

We guarantee that our products are free from defects in materials and workmanship under normal use.

What is Covered:

  • Duration: 24 months from the date of purchase.
  • Remedy: If you receive a defective item, we will repair or replace the item or its defective parts.

What is NOT Covered (Exclusions):  

  • Damage caused by misuse, unauthorized modifications, or improper maintenance.
  • Products purchased from unauthorized retailers or third-party websites.
  • Normal wear and tear or accidental damage (general breakage).
    Legal Notice: We limit implied warranties (including merchantability and fitness) to the duration of this limited warranty. We disclaim all liability for incidental or consequential damages, to the extent permitted by law.

How to Request Assistance?

1

Contact us

Please email support@aoocci.com with your order number.


2

Diagnosis

Our technician will evaluate the problem (photo/video).


3

Solution

Quick repair, replacement or refund.